THE PROBLEM
How it looked before
Kopenhagen Floors needed to run showroom bookings and keep track of interested customers — which products they were looking at, and who needed following up. It sat scattered and took manual work to keep an overview.
WHAT WE BUILT
The solution
- Website with an integrated booking system for showroom visits
- CRM that gathers leads in one place
- An overview of which products each customer is interested in
- Follow-up status so no lead is lost
WORTH KNOWING
The pattern fits any business that sells through a viewing and a conversation rather than through a checkout: book the visit, keep track of what the customer looked at, follow up in time. Kitchens, cars, property, B2B equipment.